SU2 v3 installation - tecio.dll missing

Gowingeng · January 16, 2014, 09:07

Hello,
I have downloaded the latest 32bit installation for windows and receive the following error upon running SU2_CFD.exe:

"The program can't start because tecio.dll is missing from your computer......"

su2.stanford.edu/download/v3.0.0/SU2-3.0.000-32-bit-Single-threaded.exe

(I chose the 32bit version due to problems with the previous 64bit version - libiomp5md.dll missing)

Please let me have any guidance to avoid missing dll files.

Kind regards, Tim

fumiya · January 18, 2014, 01:30

Hi,

I'm trying to install v3.0.0(Single-threaded) in my Windows 7 x64 machine but I have the same problem as Tim wrote:
"The program can't start because tecio.dll is missing from your computer......"

I have noticed that the bin folder is not created and the executable files(SU2_CFD, SU2_DDC etc.) are installed in the destination folder.
Does the installer work as expected?

Best Regards,
Fumiya

taxalian · January 18, 2014, 04:50

Hi,
I have compiled the SU2 V3.0.0 via cygwin in windows 7 x64 machine successfully. May be try that way.

Quote:

Originally Posted by fumiya

Hi,

I'm trying to install v3.0.0(Single-threaded) in my Windows 7 x64 machine but I have the same problem as Tim wrote:
"The program can't start because tecio.dll is missing from your computer......"

I have noticed that the bin folder is not created and the executable files(SU2_CFD, SU2_DDC etc.) are installed in the destination folder.
Does the installer work as you expected?

Best Regards,
Fumiya

ceanwang · January 20, 2014, 20:41

Hi,

I managed to compile with MSVC2010express.

Welcome to test. My su2_cfd.exe can be found

here

enjoy

cean

andromeda91 · January 27, 2014, 10:29

Quote:

Originally Posted by taxalian

Hi,
I have compiled the SU2 V3.0.0 via cygwin in windows 7 x64 machine successfully. May be try that way.

I have tried to install cygwin in my windows. However, the same error occurs. Do you have any idea how else can I solve this problem?

aberkk · January 28, 2014, 16:44

I had the same problem. I think what's happening is that SU2 is looking for a Tecplot .dll file. I installed the trial version of Tecplot 360 in order to get the tecio.dll file on my system and now I am able to run SU2_CFD.

andromeda91 · January 29, 2014, 03:37

Quote:

Originally Posted by aberkk

I had the same problem. I think what's happening is that SU2 is looking for a Tecplot .dll file. I installed the trial version of Tecplot 360 in order to get the tecio.dll file on my system and now I am able to run SU2_CFD.

I installled Tecplot on my windows. After that, SU2 works really fine after installing it.

mcolonno · February 1, 2014, 17:29

Hi All ~

Please use the 64-bit installer for 64-bit systems; there will likely be numerous incompatibilities with libraries and a performance penalty using the 32-bit versions on 64-bit system. With regards to the tecio library, the correct version should install into the same place as SU2_CFD.exe. I will double-check the installer file and post an updated version if, for some reason, this is not the case. In the meantime, the tecio library appropriate to either platform can be downloaded for free from Tecplot's site. Thanks for reporting this issue to us.

~ The SU^2 Team

Gowingeng · February 7, 2014, 12:18

Thank you Aberkk
Installing the Tecplot trial version worked.
Kind regards, Tim

Vartan · February 21, 2014, 14:08

I had the same issue with missing tecio.dll and was not able to find the Windows version of the tecio library on the Tecplot website only the Linux and OSX versions. This meant installing a trial version of Tecplot 360 to solve the problem.

Daniel C.B. · March 3, 2014, 15:29

Hi,

I have been following this thread and the steps provided. I have installed the Tecplot 360 but when I run the 'SU2_CFD.exe' a black window tries to pop-up but finally nothing happens. (I'm running the x64 version on Windows7).

Any hint about this issue will be highly appreciated.
Thank you in advance.

ITA91 · March 13, 2014, 13:13

Hi all,

I have the same problem as stated before, but installing the trial version of Tecplot 360 on my Windows (I use Win7x32) has not solved the problem. When I try to run SU2 I still get the error message that tecio.dll is missing. Does anyone have a suggestion what might be a possible solution?

Thanks in advance!

btracey · March 13, 2014, 19:05

Did you provide a config file to the executable?

ITA91 · March 14, 2014, 07:33

Yes, I was trying to perform the Quick Start Tutorial and I followed all the steps provided there. The installation went fine, no problems there. The problem starts when I want to perform step 2 of "Running SU²", no matter where I place the .cfg file.

btracey · March 14, 2014, 11:06

Sorry, what I meant to ask was if you passed the config file as a command-line argument. It should be

SU2_CFD config.cfg

ITA91 · March 14, 2014, 16:12

Yes, when I enter "SU2_CFD inv_NACA0012.cfg" in Console in the correct file it gives the error that "tecio.dll" is missing.

Tommy Chen · March 15, 2014, 09:08

Quote:

Originally Posted by ITA91

Yes, when I enter "SU2_CFD inv_NACA0012.cfg" in Console in the correct file it gives the error that "tecio.dll" is missing.

You have to correctly install Tecplot at first

ITA91 · March 15, 2014, 12:05

As adviced, I have installed a trial version of Tecplot 360, which works fine. I had no difficulties with installing Tecplot 360. Are there any more steps to be taken after installation?

ITA91 · March 17, 2014, 15:47

I have tried to install SU2 using cygwin, but then it gave another error. After trying it again the normal way everything worked as it should. I think that it has got something to do with that I've installed Tecplot 360 after installing SU2 the first time, which was the other way around this time, like Tommy Chen mentioned. Thanks!

Tommy Chen · March 17, 2014, 16:03

Quote:

Originally Posted by ITA91

I have tried to install SU2 using cygwin, but then it gave another error. After trying it again the normal way everything worked as it should. I think that it has got something to do with that I've installed Tecplot 360 after installing SU2 the first time, which was the other way around this time, like Tommy Chen mentioned. Thanks!

Are you from ITA brazil？

January 16, 2014, 09:07	SU2 v3 installation - tecio.dll missing	#1
Gowingeng New Member Tim Gowing Join Date: Jan 2013 Location: Norwich, England Posts: 5 Rep Power: 13	Hello, I have downloaded the latest 32bit installation for windows and receive the following error upon running SU2_CFD.exe: "The program can't start because tecio.dll is missing from your computer......" su2.stanford.edu/download/v3.0.0/SU2-3.0.000-32-bit-Single-threaded.exe (I chose the 32bit version due to problems with the previous 64bit version - libiomp5md.dll missing) Please let me have any guidance to avoid missing dll files. Kind regards, Tim

January 18, 2014, 01:30		#2
fumiya Senior Member Fumiya Nozaki Join Date: Jun 2010 Location: Yokohama, Japan Posts: 266 Blog Entries: 1 Rep Power: 19	Hi, I'm trying to install v3.0.0(Single-threaded) in my Windows 7 x64 machine but I have the same problem as Tim wrote: "The program can't start because tecio.dll is missing from your computer......" I have noticed that the bin folder is not created and the executable files(SU2_CFD, SU2_DDC etc.) are installed in the destination folder. Does the installer work as expected? Best Regards, Fumiya Last edited by fumiya; January 18, 2014 at 07:40.

February 1, 2014, 17:29		#8
mcolonno New Member Michael Colonno Join Date: Jan 2013 Location: Stanford, CA Posts: 28 Rep Power: 13	Hi All ~ Please use the 64-bit installer for 64-bit systems; there will likely be numerous incompatibilities with libraries and a performance penalty using the 32-bit versions on 64-bit system. With regards to the tecio library, the correct version should install into the same place as SU2_CFD.exe. I will double-check the installer file and post an updated version if, for some reason, this is not the case. In the meantime, the tecio library appropriate to either platform can be downloaded for free from Tecplot's site. Thanks for reporting this issue to us. ~ The SU^2 Team tangshimingyue likes this.

February 21, 2014, 14:08	tecio library for Windows could not be found on Tecplot website	#10
Vartan New Member Vartan Grigorian Join Date: Feb 2014 Posts: 3 Rep Power: 12	I had the same issue with missing tecio.dll and was not able to find the Windows version of the tecio library on the Tecplot website only the Linux and OSX versions. This meant installing a trial version of Tecplot 360 to solve the problem.

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January 20, 2014, 20:41		#4
ceanwang Member cean wang Join Date: Feb 2013 Posts: 43 Rep Power: 13	Hi, I managed to compile with MSVC2010express. Welcome to test. My su2_cfd.exe can be found here enjoy cean

January 28, 2014, 16:44		#6
aberkk New Member Join Date: Sep 2011 Posts: 2 Rep Power: 0	I had the same problem. I think what's happening is that SU2 is looking for a Tecplot .dll file. I installed the trial version of Tecplot 360 in order to get the tecio.dll file on my system and now I am able to run SU2_CFD.

February 7, 2014, 12:18		#9
Gowingeng New Member Tim Gowing Join Date: Jan 2013 Location: Norwich, England Posts: 5 Rep Power: 13	Thank you Aberkk Installing the Tecplot trial version worked. Kind regards, Tim

March 3, 2014, 15:29		#11
Daniel C.B. New Member Daniel Join Date: Mar 2014 Posts: 1 Rep Power: 0	Hi, I have been following this thread and the steps provided. I have installed the Tecplot 360 but when I run the 'SU2_CFD.exe' a black window tries to pop-up but finally nothing happens. (I'm running the x64 version on Windows7). Any hint about this issue will be highly appreciated. Thank you in advance.

March 13, 2014, 13:13		#12
ITA91 New Member Join Date: Mar 2014 Location: Enschede, The Netherlands Posts: 8 Rep Power: 12	Hi all, I have the same problem as stated before, but installing the trial version of Tecplot 360 on my Windows (I use Win7x32) has not solved the problem. When I try to run SU2 I still get the error message that tecio.dll is missing. Does anyone have a suggestion what might be a possible solution? Thanks in advance!

March 13, 2014, 19:05		#13
btracey New Member Brendan Tracey Join Date: Jun 2013 Posts: 18 Rep Power: 13	Did you provide a config file to the executable?

March 14, 2014, 07:33		#14
ITA91 New Member Join Date: Mar 2014 Location: Enschede, The Netherlands Posts: 8 Rep Power: 12	Yes, I was trying to perform the Quick Start Tutorial and I followed all the steps provided there. The installation went fine, no problems there. The problem starts when I want to perform step 2 of "Running SU²", no matter where I place the .cfg file.

March 14, 2014, 11:06		#15
btracey New Member Brendan Tracey Join Date: Jun 2013 Posts: 18 Rep Power: 13	Sorry, what I meant to ask was if you passed the config file as a command-line argument. It should be SU2_CFD config.cfg

March 14, 2014, 16:12		#16
ITA91 New Member Join Date: Mar 2014 Location: Enschede, The Netherlands Posts: 8 Rep Power: 12	Yes, when I enter "SU2_CFD inv_NACA0012.cfg" in Console in the correct file it gives the error that "tecio.dll" is missing.

March 15, 2014, 12:05		#18
ITA91 New Member Join Date: Mar 2014 Location: Enschede, The Netherlands Posts: 8 Rep Power: 12	As adviced, I have installed a trial version of Tecplot 360, which works fine. I had no difficulties with installing Tecplot 360. Are there any more steps to be taken after installation?

March 17, 2014, 15:47		#19
ITA91 New Member Join Date: Mar 2014 Location: Enschede, The Netherlands Posts: 8 Rep Power: 12	I have tried to install SU2 using cygwin, but then it gave another error. After trying it again the normal way everything worked as it should. I think that it has got something to do with that I've installed Tecplot 360 after installing SU2 the first time, which was the other way around this time, like Tommy Chen mentioned. Thanks!