[Getachew Neme]

I Installed Ansys 17.0 on new machine (Dell Precision Tower 5810, Windows 10 Pro, 64 bit system). I installed the Ansysy successfully and I couldn't run the Design Modeller due to the error "Unable to start the geometry editor". Please, any help to fix my problem?

Kindly request,

[tsl84]

mehaque101 ,

Did you solve the problem? I have the same problem, but with ansys 18.

[tsl84]

Originally Posted by mehaque101

I am also trying to install ansys 17 on win 7 pro and getting this error,

error: problems were encountered while attempting to start the following process ansysli_server.exe, ansysli_monitor.exe, ansyslmd.exe

There is no anti virus program on this machine and i added exception for the above files in window firewall.

Any help will be greatly appreciated.

Did you solve the problem? I have the same problem, but with ansys 18.

[SJSW]

[GeomEditorTimeOut:DMAddin] Unable to start the geometry editor.

There is the same question posted, but I don't know if it's solved. you can try it and respond the results in the thread.

[LuckyTran]

Originally Posted by tsl84

Did you solve the problem? I have the same problem, but with ansys 18.

v18 should work in Win7 64. Honestly just double check if you installed everything correctly. See if launching the license utility with admin settings help. Make sure you've installed pre-reqs and you have Wiindows Service Packs.

Did you have a previous version of Fluent installed? Make sure you've followed the instructions to remove the old license manager. Uninstalling Ansys doesn't remove the license manager. You can quickly check your environmental variables to see if old information is there.

For debugging I recommend to only tinker with the ANSYS License Management Center because it's a standlone process. Don't do anything weird like trying to launch workbench of design modeler or anything. If the license manager processes does not launch, nothing will work.

[Getachew Neme]

Originally Posted by tsl84

mehaque101 ,

Did you solve the problem? I have the same problem, but with ansys 18.

Dear,
Yes I fixed the problem as of the following:
C:\Program Files\ANSYS Inc\v170\ProductConfig

I configured all the important programs and then restarted my PC. It worked after then.

[tsl84]

Originally Posted by LuckyTran

v18 should work in Win7 64. Honestly just double check if you installed everything correctly. See if launching the license utility with admin settings help. Make sure you've installed pre-reqs and you have Wiindows Service Packs.

Did you have a previous version of Fluent installed? Make sure you've followed the instructions to remove the old license manager. Uninstalling Ansys doesn't remove the license manager. You can quickly check your environmental variables to see if old information is there.

For debugging I recommend to only tinker with the ANSYS License Management Center because it's a standlone process. Don't do anything weird like trying to launch workbench of design modeler or anything. If the license manager processes does not launch, nothing will work.

Yes, I was able to install in my notebook that has win7, but in this one that has win 10 pro is not working ... before installing I uninstalled everything that was old and installed all the pre requisites ... I no longer know what to do ... I've tried everything ... I think it's something related to win 10 ... but I do not know how to solve it ..

[tsl84]

Originally Posted by Getachew Neme

Dear,
Yes I fixed the problem as of the following:
C:\Program Files\ANSYS Inc\v170\ProductConfig

I configured all the important programs and then restarted my PC. It worked after then.

thanks, but this did not work for me.

[Far]

install fresh copy of windows.

[LuckyTran]

Originally Posted by tsl84

Yes, I was able to install in my notebook that has win7, but in this one that has win 10 pro is not working ... before installing I uninstalled everything that was old and installed all the pre requisites ... I no longer know what to do ... I've tried everything ... I think it's something related to win 10 ... but I do not know how to solve it ..

Uninstalling Fluent/Ansys does not remove the license manager. There simply is no uninstaller for the license manager. You can only pray that installing the v18 license manager overwrites all necessary settings, but this is not always the case. The old license manager must be removed manually. Which leads me to repeat Far's post...

Originally Posted by Far

install fresh copy of windows.

Also, you really should be contacting Ansys support. After all, you or your company has already paid good money to use their stuff. Why did you spend all this money if you can't even install the darn thing? The only thing you need to get support is the customer ID, which you should always have.

[yanwooyan]

Originally Posted by Getachew Neme

Dear,
Yes I fixed the problem as of the following:
C:\Program Files\ANSYS Inc\v170\ProductConfig

I configured all the important programs and then restarted my PC. It worked after then.

Works well for me, thanks .


Note :

version 16 on Windows 10 Pro 19041.630. Likely cause are OS upgrade from Home to Pro and some following updates.