[HuifengGong]

Hi all,

I'm trying to use CONVERGE in the linux system. I use Converge 2.3 and Ubuntu 19.04. When I started the Converge Studio, it crashed, and gave the following errors:

Unable to load library icui18n "Cannot load library icui18n: (icui18n: cannot open shared object file: No such file or directory)"
en_US
QSslSocket: cannot resolve CRYPTO_num_locks
QSslSocket: cannot resolve CRYPTO_set_id_callback
QSslSocket: cannot resolve CRYPTO_set_locking_callback
QSslSocket: cannot resolve sk_free
QSslSocket: cannot resolve sk_num
QSslSocket: cannot resolve sk_pop_free
QSslSocket: cannot resolve sk_value
QSslSocket: cannot resolve SSL_library_init
QSslSocket: cannot resolve SSL_load_error_strings
QSslSocket: cannot resolve SSLv2_client_method
QSslSocket: cannot resolve SSLv3_client_method
QSslSocket: cannot resolve SSLv23_client_method
QSslSocket: cannot resolve SSLv2_server_method
QSslSocket: cannot resolve SSLv3_server_method
QSslSocket: cannot resolve SSLv23_server_method
QSslSocket: cannot resolve X509_STORE_CTX_get_chain
QSslSocket: cannot resolve OPENSSL_add_all_algorithms_noconf
QSslSocket: cannot resolve OPENSSL_add_all_algorithms_conf
QSslSocket: cannot resolve SSLeay
QSslSocket: cannot call unresolved function CRYPTO_num_locks
QSslSocket: cannot call unresolved function CRYPTO_set_id_callback
QSslSocket: cannot call unresolved function CRYPTO_set_locking_callback
QSslSocket: cannot call unresolved function SSL_library_init
QSslSocket: cannot call unresolved function CRYPTO_num_locks
QSslSocket: cannot call unresolved function CRYPTO_set_id_callback
QSslSocket: cannot call unresolved function CRYPTO_set_locking_callback

I googled this problem, and no solutions worked. Can anyone give me some suggestions to fix it?

Thanks!

[kbansal]

Based on our experience, the error messages do not cause the crash.
1. We would like to know more about the exact timing of the crash.
Can Studio be loaded with an empty document create?
If Studio can run, we will need the text in Message Log doc after a new empty document is created.
2. We need the output of "ldd bin/CONVERGE_Studio_bin" command to check the library dependency.
3. When running Debian based Linux distribution, including Ubuntu, you need to manually install libgstreamer-0.10.

For Ubuntu 18.10, the following commands can install the required libraries.
wget http://fr.archive.ubuntu.com/ubuntu/...36-1_amd64.deb
wget http://fr.archive.ubuntu.com/ubuntu/...ntu1_amd64.deb
sudo dpkg -i libgstreamer*.deb