Ansys V13 License Server problem

Gustavo · May 12, 2011, 15:14

Our IT department is still struggling to make the Ansys v13 license server work. We had the same problems with v12 and it took more than two months to make it work.

With the previous versions - i.e. the 8 previous years - we never had problems with ICEM and Fluent licenses, but now is a recurring problem.

I wonder if anyone else had (or is having) problems with it. (really hoping that this includes the s/w crackers, not only paying customers!)

sac · May 13, 2011, 05:21

It is normally very simple to use if you follow the instructions. People get into problems when they don't and hack around it - its when people guess that they get into trouble.

What I suggest you do is to contact support on this as they can take you through the steps.

Gustavo · May 13, 2011, 08:13

Sorry to differ, but if it was simple, we wouldn't be having problems. And our IT has been in touch with support for the many months I have mentioned.

mjgraf · May 14, 2011, 22:11

exactly what is the problem?
does it run and then crash after a while?

do the logs point to anything interesting? server platform?

May 12, 2011, 15:14	Ansys V13 License Server problem	#1
Gustavo New Member Gustavo Join Date: May 2011 Posts: 4 Rep Power: 15	Our IT department is still struggling to make the Ansys v13 license server work. We had the same problems with v12 and it took more than two months to make it work. With the previous versions - i.e. the 8 previous years - we never had problems with ICEM and Fluent licenses, but now is a recurring problem. I wonder if anyone else had (or is having) problems with it. (really hoping that this includes the s/w crackers, not only paying customers!)

May 13, 2011, 05:21		#2
sac Member Join Date: Jun 2010 Posts: 44 Rep Power: 17	It is normally very simple to use if you follow the instructions. People get into problems when they don't and hack around it - its when people guess that they get into trouble. What I suggest you do is to contact support on this as they can take you through the steps. Last edited by sac; May 13, 2011 at 09:14.

May 13, 2011, 08:13	Ansys v.13 License Server Problem	#3
Gustavo New Member Gustavo Join Date: May 2011 Posts: 4 Rep Power: 15	Sorry to differ, but if it was simple, we wouldn't be having problems. And our IT has been in touch with support for the many months I have mentioned.

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May 14, 2011, 22:11		#4
mjgraf Senior Member Join Date: Dec 2009 Posts: 131 Rep Power: 19	exactly what is the problem? does it run and then crash after a while? do the logs point to anything interesting? server platform?