[shuegen]

I am attempting to run a temperature and total heat flux solution on a heat sink that I imported from Autodesk Inventor, but I am continuously, no matter which design or conditions I change, getting the same error: "An error occurred while starting the solver module. Please refer to the Troubleshooting section in the ANSYS Mechanical User Guide for more information."

Basically all I have done while attempting to evaluate this heat sink is first selecting the underside of the base of the heat sink, and adding a heat flow to it with a ramped magnitude of 13 W. Then I added a convection on the floor of the base (not the fins of the heat sink) with a film coefficient of 6e-6 (also ramped). Then I selected all sides of the fins and added another convection in the fins of 1.2e-5 (also ramped. The ambient temperature remained at 22 C. I do not understand what is going wrong here. I am not using the student version for this either as I am remote accessing the schools academic version of R19.0.

Some of the things that I have attempted already include:
I have attempted changing the virtual memory and increasing it. I have changed the location that the files are saved in. I have tried changing the mesh and even the values that I have inserted. I still am getting the exact same issue and have no idea what to even try next in order to get this to function properly.
I can gladly send you the .txt log file if that would help at all.

Thanks in advance for anybody that can provide some insight.